Nondiscrimination Statement

1. Official Statement of Nondiscrimination

Legacy Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Legacy Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

To support effective communication and ensure dignity for all patients and their families, Legacy Hospice provides:

• Free Aids & Services for Persons with Disabilities: Qualified sign language interpreters and written information in alternative accessible formats.
• Free Language Assistance Services: Qualified interpreters and information written in other languages for individuals whose primary language is not English.

2. Grievance Procedure

If you believe that Legacy Hospice has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a formal grievance with our clinical leadership team:

You can file a grievance in person or by mail, fax, or email. If you need assistance filing a grievance, our Chief Compliance Officer is available to help you through the process.

3. Filing with the U.S. Department of Health and Human Services

You can also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

Complaint forms are accessible online at http://www.hhs.gov/ocr/office/file/index.html.